- Introduction
This Privacy Policy outlines how Profumo Bros Ltd (“we,” “us,” “our”) collects, uses, and protects your personal information in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
- Information We Collect
We collect and process various types of personal data to provide our services and enhance your experience:
- Personal Information: This includes your name, email address, shipping address, and other information necessary for processing orders and providing customer support.
- Payment Information: If you make purchases, we collect payment details required for secure payment processing.
- Communication Information: When you contact us, we may collect information from your communications with us.
- Usage Information: We collect data about your interaction with our website, such as pages visited and products viewed.
- How We Use Your Information
We process your personal data for legitimate business purposes, including:
- Fulfilling Orders: We use your information to process and deliver orders, send order confirmations, and provide updates on shipping.
- Customer Support: We use your information to respond to your inquiries and provide support.
- Marketing Communications: With your consent, we may send you newsletters and promotional communications. You can unsubscribe at any time.
- Improving Services: We analyze usage data to enhance our website’s performance and user experience.
- Legal Obligations: We process data to comply with legal obligations and prevent fraud.
- Data Sharing and Disclosure
We respect your privacy and do not sell, trade, or share your personal information for marketing purposes. We may share data with trusted service providers for the purposes of processing payments, delivering orders, and maintaining our website. We ensure that such third parties maintain confidentiality and security measures.
- Consent and Your Rights
By using our services, you consent to our data processing practices outlined in this policy. You have the right to:
- Access your personal data.
- Correct inaccuracies in your personal data.
- Withdraw consent where applicable.
- Request deletion of your data (subject to legal requirements).
- Object to certain data processing activities.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
- Data Security
We implement technical and organizational measures to safeguard your data from unauthorized access, alteration, or destruction. However, no data transmission over the internet is completely secure.
- Cookies
We use cookies and similar technologies to improve your browsing experience and gather usage data. You can manage cookies through your browser settings.
- Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children.
- Changes to this Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on our website with the revised date.
- Contact Us
If you have questions or concerns about our Privacy Policy, please contact us at info@profumobros.co.uk.